Granite Headstone Double Companion Upright Cemetery Funeral Memorial

Description

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Granite Headstone Double Companion Upright
Description:
Companion Wing Memorial (two person upright)
This is a total of 5 pieces
(2) L16" x W4" x H14" Wings 100 lbs each
(2) L20" x W8" x H6" Bases (sawn joint on both) 120 lbs each
(1) 4x4x9" Gray Tapered Vase to place in center 10 lbs
Pick one of four design options
Wings are Polished on front/back, rough sides with sawn bottom.
Bases are Polished on Top, rough sides (1 side sawn) sawn bottom.
**the base for this stone is cut in half to be shipped via UPS**
leveling and caulking will be necessary when installing
Total weight 450 lbs
*  Please arrange installation of the stone with your cemetery prior to purchasing.
**Also include a contact number # where you can be reached to approve your stone before delivery and an alternate e-mail for tracking updates, if you wish to receive these.
INSTRUCTIONS FOLLOWING PURCHASE:
1. Message us with the info for your stone.
2. Wait for a stone proof (JPG.) image of your stone to be sent for your approval prior to engraving
3. Once approved we will engrave and ship your stone in a crated package via UPS.  Your stone cannot be engraved without approval of the proof.
FAQ's & POLICIES
Placing An Order
Once you find the product you’d like, make the purchase.  Be sure to indicate where the stone needs to  be shipped.  If there are no inscriptions  we will go ahead and send out your order, but if it is customized we will need  a message from you using the “contact seller” button.  Memorials include the (FIRST NAME, M.I.,LAST  & DATES) as well as a design, if one is pictured on the stone.  Added letters are .50 per and will be  billed separately.  Please include ALL of  this information in your message.
Proofs
Proofs generally take 1-2 days to be made and sent over.  We will provide two proofs for each  order.  Each additional proof incurs a  .00 charge.  If you have special  request on the placement of names and dates on your stone, please let us know  when you initially order.  Our stone  designer's have a keen eye for putting things where they will be aesthetically  pleasing, but we want to make certain you are going to be pleased with the  final product.  When you are completely  satisfied with the proof, it will go on to production.
Engraving
Engraving and shipment generally takes 3-4 weeks from the time  of purchase.  Special orders can take  longer.  The faster we receive your  approval, the faster we can get your memorial to you.
Payment & Shipping
We accept PayPal & major credit cards. Shipping is free on all items to the  contiguous 48 states.  We use UPS &  USPS.  If you wish to have a stone  shipped elsewhere, a quote can be obtained.   A customized headstone generally takes 3-4 weeks from the time of  purchase to arrive at your door in it's custom foam box. Vases and other stock  items will usually arrive within 4 business days.  If you plan to ship your stone to a cemetery,  be sure that the stones size, color, and design will be accepted.
Some  cemetery's have strict regulations and may not allow a stone to be shipped to  their grounds
.  We can deal with the  cemetery for you, but there is a fee.
Insurance & Tracking
All of our orders are insured against damage that may occur  during shipment.  If your memorial is  damaged during shipment, we will replace it.
This happens very rarely because  we package our products extremely well in dense foam
.  However, we will require photos of the damage  for insurance purposes in the event that this does happen.  We will add tracking to your order once it’s  shipped.  Leaving a phone number is also  a good idea just in case you need to be contacted about your order.
Returns & Refunds
We do not offer returns on any of our engraved products. These  are individually made and approved by you prior to engraving.  We make sure that your stone is exactly how  you want it, and that the information is correct before we engrave.  However, if you are dissatisfied with a vase  or stock item without engraving we will issue a full refund if it is shipped  back to our warehouse.
Cancellations
Once an order has been approved it cannot be cancelled.  If the order has not been engraved and a  request for cancellation is made, there will be a non-refundable .00  charge.  If your order has been approved  and engraved, no cancellation or refund can be made, and the order will be  shipped to the address provided by you.   We always want to make sure you are satisfied with the proof and approve  it before any engraving.
Payment & Shipping
We accept PayPal & major credit cards.  Shipping is free on all items to the contiguous 48 states.  We use UPS & USPS.  If you wish to have a stone shipped elsewhere, a quote can be obtained.  A customized headstone generally takes 3-4 weeks from the time of purchase to arrive at your door in it's custom foam box. Vases and other stock items will usually arrive within 4 business days.  If you plan to ship your stone to a cemetery, be sure that the stones size, color, and design will be accepted.
Some cemetery's have strict regulations and may not allow a stone to be shipped to their grounds
.  We can deal with the cemetery for you, but there is a fee.
Returns & Refunds
We do not offer returns on any of our engraved products. These are individually made and approved by you prior to engraving.  We make sure that your stone is exactly how you want it, and that the information is correct before we engrave.  However, if you are dissatisfied with a vase or stock item without engraving we will issue a full refund if it is shipped back to our warehouse.
Insurance & Tracking
All of our orders are insured against damage that may occur during shipment.  If your memorial is damaged during shipment, we will replace it.
This happens very rarely because we package our products extremely well in dense foam
.  However, we will require photos of the damage for insurance purposes in the event that this does happen.  We will add tracking to your order once it’s shipped.  Leaving a phone number is also a good idea just in case you need to be contacted about your order.
FRIENDLY CUSTOMER SERVICE
Here at
Upstatestone
, customer satisfaction is a must, please do not hesitate to contact us for support or any other of your queries. We are here to help.